Frequently Asked Questions

Opening an Account

What countries do you support?

All residents of the United States and Canada may participate. We offer full services for our Canadian clients including shipping their saved metal to Canadian addresss. Keep in mind that a valid U.S. or Canadian bank account is required, and the name on your SilverSaver® account must match the name on the bank account.


I live outside the U.S. and Canada. Can I still participate?

Unfortunately, no. You must be a citizen of the U.S. or Canada with a U.S. or Canadian bank account that has the same name on the account as your SilverSaver® account as well as a valid address within one of the two countries.


How do I open an account?

Click here and you will be directed to the signup form. Fill in the required information.


You will need to know your bank routing and account numbers. The bank routing number is the 9-digit number generally found to the left of the account number on a check. When you are on the Summary page, check the box to agree to the Terms and Conditions and Privacy Policy. Click on Complete My Signup. You are then taken to the login page where you can access your newly created SilverSaver® account. A welcome email will be sent to you as well.


How do I know that I have created my account successfully?

Once you click on "Create My Free Account" on the sign up form you will be automatically logged in. You should fill in your name and address and link a bank account using the links at the top of your logged in home page. If you need further assistance please contact us using this link.


NOTE:
We recommend that you use Google Chrome, Internet Explorer version 10 or higher, Firefox, or Safari 6 or higher for added security and compatibility.

Do you plan on making SilverSaver® available to other countries in the future?

We do plan to expand to other countries in the future. However, there is no definitive timeline for this as of right now.